Privacy Policy
Last updated: January 3, 2026
Hoosier Canines (“Hoosier Canines,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hoosiercanines.com or interact with us through our forms, emails, phone calls, and social media.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
1. Who we are
Hoosier Canines, LLC is a family-owned Bernedoodle breeding program located in LaGrange County, Indiana.
Our website address is: https://www.hoosiercanines.com
Postal address (business location):
Hoosier Canines, LLC
0665 N State Road 5
Shipshewana, IN 46565
United States
Phone: 260-350-9186
If you have questions about this Privacy Policy, you can contact us through our website contact form or by mail at the address above.
2. Information we collect
We collect information in three main ways:
2.1 Information you provide directly
You may provide personal information to us when you:
- Submit a contact form
- Complete a reservation application or puppy adoption form
- Join our email list or newsletter
- Request information about trained puppies or training partners
- Make a payment or reservation fee through our website or linked services
- Leave comments on blog posts or pages (if enabled)
- Communicate with us by email, phone, text message, or social media
Depending on what you choose to share, this information may include:
- Name
- Email address
- Phone number
- Mailing address and location (city, state, country)
- Household information relevant to puppy placement (family members, other pets, lifestyle, home type, etc.)
- Any other information you choose to include in free-text fields (e.g., “tell us about your family”)
Payment information
If you pay a deposit or make a purchase online, your payment details (such as credit card numbers) are typically processed directly by our third-party payment processors. We do not store full payment card details on our servers. We may receive limited information about your transaction (such as the amount, date, and confirmation status) to help us manage reservations and accounting.
2.2 Information we collect automatically
When you visit our website, we automatically collect certain information using cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Referring website or URL
- Pages you visit, links you click, and time spent on our site
- General location (city/region) based on IP address
This information helps us:
- Keep our site secure
- Understand how visitors use our website
- Improve our content, layout, and user experience
- Monitor site performance and fix technical issues
We may use analytics services (for example, website statistics tools) to help us understand this information in aggregated form.
2.3 Information from third parties
We may receive information from:
- Email and marketing service providers (such as email delivery status, opens, or clicks)
- Social media platforms if you interact with our profiles or ads
- Training partners or delivery partners in connection with your puppy’s training or transport, where you have chosen to use those services
We only use this information to the extent allowed by this Privacy Policy and applicable law.
3. How we use your information
We use the information we collect for purposes including:
- Responding to inquiries and providing customer support
- Processing reservation applications and adoptions, including evaluating fit between a puppy and a family
- Scheduling visits, pickups, and deliveries of puppies
- Coordinating training services with our training partners (if you choose those services)
- Sending important updates about your puppy, your reservation, health records, or changes to our policies
- Sending newsletters or marketing communications when you’ve opted in (you can unsubscribe at any time)
- Maintaining the security and integrity of our website and systems
- Analyzing website usage to improve our content, services, and user experience
- Complying with legal obligations and enforcing our terms, policies, and agreements
We do not sell your personal information.
4. Cookies and similar technologies
Like most websites, we use cookies and similar technologies to:
- Remember your preferences
- Help our site function properly
- Analyze how visitors use our website
- Support marketing and advertising efforts
Some cookies are strictly necessary for the site to work. Others (such as “Statistics” or “Marketing” cookies) are optional and may only be used with your consent. You can manage your cookie preferences at any time using the cookie consent / “Manage consent” options shown on our site.
You can also control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.
5. Comments and profile pictures
When visitors leave comments on the site (if enabled):
- We collect the data shown in the comments form (such as name and comment text)
- We collect the visitor’s IP address and browser user agent string to help detect spam
An anonymized string created from your email address (a hash) may be sent to a third-party avatar service (such as Gravatar) to check if you are using it. After your comment is approved, your profile picture associated with that service may be publicly visible next to your comment.
If you prefer not to have a profile picture displayed, you can adjust your settings in that third-party service.
6. Media you upload
If you upload images to the website (for example, through a form or comment):
Avoid uploading images with embedded location data (EXIF GPS) if you do not want that information accessible.
Visitors to the website may be able to download and extract location data from images displayed on the site.
7. Embedded content and links to other websites
Our website may include embedded content (e.g., videos, maps, social media posts, images) from other websites and links to third-party sites.
Embedded content from other websites behaves as if you visited those sites directly. Those third-party sites may:
- Collect data about you
- Use cookies and similar technologies
- Track your interaction with the embedded content
- Associate your activity with your account on that service (if you are logged in)
- We do not control and are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any sites you visit.
8. Who we share your data with
We share your personal information only as needed and in line with this Privacy Policy:
8.1 Service providers
We may share your information with trusted third-party service providers who help us operate our business, including:
- Website hosting and maintenance providers
- Email and newsletter services
- Form and spam-detection tools
- Analytics and performance monitoring services
- Customer support tools
- Payment processors and financial service providers
These providers only receive the information necessary to perform services on our behalf and are expected to protect your information.
8.2 Training, transport, and adoption partners
If you choose optional services such as puppy training or delivery, we may share limited information (for example, your name, contact details, and basic puppy information) with:
- Puppy training partners (such as Training That Lasts)
- Flight nannies or transport providers
- Veterinary professionals involved in your puppy’s care or travel clearance
- We share this information only to coordinate the services you requested.
8.3 Legal and safety reasons
We may disclose information if we believe it is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests from authorities
- Protect the rights, property, or safety of Hoosier Canines, our customers, or others
- Enforce our agreements, policies, or terms
8.4 Business transfers
If Hoosier Canines is involved in a merger, acquisition, reorganization, or sale of all or part of its assets, your information may be transferred as part of that transaction. We will make reasonable efforts to ensure the new entity continues to protect your personal information in a manner consistent with this Privacy Policy.
9. How long we retain your data
We keep personal information only as long as reasonably necessary for the purposes described in this policy, or as required by law.
Examples:
Comments: If you leave a comment, the comment and its metadata are kept indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in moderation.
User accounts (if enabled): For users who register on our website, we store the personal information they provide in their user profile. You can see, edit, or delete your personal information at any time (except your username). Website administrators can also see and edit that information.
Adoption and reservation records: We may retain application and adoption information for a period of time needed for administrative, legal, and record-keeping purposes.
Technical logs: Server logs and analytics data are typically retained for a limited period to help us secure and improve our services.
When information is no longer needed, we will securely delete it or anonymize it where feasible.
10. How we protect your information
We take appropriate technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or alteration. These measures may include:
- Using reputable hosting and service providers
- Restricting access to personal information to authorized staff and service providers
- Using secure connections (HTTPS) on our website
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
11. Your rights and choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Request deletion of your personal information (subject to legal or legitimate business requirements)
- Object to or restrict certain types of processing
- Withdraw consent where we rely on your consent (for example, for marketing emails or certain cookies)
You can:
- Unsubscribe from marketing emails at any time by using the “unsubscribe” link in our messages or by contacting us.
- Adjust your cookie preferences using the cookie controls available on our site and in your browser settings.
- Contact us via our website contact form or by mail (see Section 1) to request access, correction, or deletion of your personal information.
If you are a resident of a jurisdiction with specific privacy laws (such as certain U.S. states or countries outside the United States), you may have additional rights. We will do our best to honor applicable requests in line with those laws.
12. Children’s privacy
Our website and services are intended for adults who are capable of entering into agreements and making adoption decisions. We do not knowingly collect personal information from children under 13 years of age.
If you believe that a child under 13 has provided personal information to us, please contact us so we can take appropriate steps to delete that information.
13. International visitors
Our website is hosted in the United States, and our operations are based in Indiana. If you are accessing our site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our website or providing your information, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes are posted will signify your acceptance of those changes.
15. How to contact us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, you can reach us by:
Using the contact form on our website
Calling us at 260-350-9186
Writing to us at:
Hoosier Canines, LLC
0665 N State Road 5
Shipshewana, IN 46565
United States
Important: This Privacy Policy is provided for general informational purposes and to reflect how Hoosier Canines typically handles data. It is not legal advice. You may wish to have a qualified attorney review and customize this policy to ensure it meets all applicable legal requirements for your specific situation.